• Coordinated Care Assistant

    Job Locations US-NY-Brooklyn
    Req #
    Regular Full-Time
    Location : Postal Code
    Office and Administrative Support
    Office or Field
  • Overview

    The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.


    Under the direct supervision of the Manager of Support Services & SNP Reporting, this position provides administrative support for the department. Duties include staff record-keeping, updates in Kronos, record processing into the care management system, coordination of meetings and conferences, faxing, filing and scheduling, obtaining supplies, and working on special auditing projects. The Coordinated Care Assistant ensures that all assignments and administrative tasks are completed in a timely manner to reach departmental goals, and maintains good communication between staff and management. Able to work independently and efficiently to plan, prioritize, and organize a diverse workload and to recommend changes in office practices or procedures.


    • Education HS Diploma or equivalent, required; College Degree preferred
    • Experience 1 Year experience in Health Care Environment Managed Long Term Care/Utilization management experience preferred
    • Specialized Knowledge and Skills, License/Certification
    • Excellent written and oral communication skills
    • Excellent computer and technology skills
    • Self-motivated and ability to initiate critical work tasks with minimal oversight
    • Ability to be empathetic and understanding with appropriate professional boundaries and problem resolution focus
    • Ability to work closely with different professionals as part of an interdisciplinary health care team
    • Ability to set priorities and meet deadlines
    • Appropriately identify and allocate resources, maximizes efficiency and contain costs
    • Ability to work independently with capacity to identify and communicate critical issues that have departmental or organizational impact and require peer, supervisory, or management input


    We truly value our staff and further acknowledge their contributions by offering:

    • Employee and family health coverage
    • Competitive salaries
    • Employer contributed pension plan
    • Generous time off
    • Tuition reimbursement
    • 403(b) retirement plan


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