The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.
The A&G Specialist will process the department correspondence, incoming and outgoing, and provide back-up support to the A&G Coordinators and Director, in order to insure that grievances and appeals are processed within established regulatory time frames and in accordance with Agency and department standards. The Specialist will open, date-stamp and log all incoming mail; prioritize and distribute correspondence to appropriate individuals; prepare and maintain departmental files; and additional administrative duties as assigned.
We truly value our staff and further acknowledge their contributions by offering: