Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsible for training and quality assurance of the Customer Service Staff and off-site vendors.

• Reviews telephone contacts with Elderplan customers
• In the absence of the Supervisor provides guidance and support to the Call Center staff; Collaborates with the Senior Customer Service Reps on resolution. 
• Trains new employees of EP benefits and identifies training issues ongoing
• Reviews phone log follow-up reports to ensure call resolution and customer satisfaction. 
• Completes error reports and summarizes findings.

• High School Diploma
• 2-3 years of Customer Service experience, Call Center experience helpful
• Microsoft Word and Excel
• Must have excellent communication skills; oral, written and listening
• Ability to manage multiple tasks in a face-paced environment