Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.
Benefits include:
MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)
Overseeing the effectiveness of Service Desk knowledge and skills, ensuring that consistency and quality is maintained and that service targets are met. Provide real-time Service Desk coverage to meet and exceed service level requirements, and end-user expectations. Responsible, monitor and answer the Service Desk phone, e-mail message queues. Assist in handling incidents and requests that the Service Desk Analyst is unable to resolve. Provide support and customer service to users, escalate problems, incidents, and requests. Interact with other Information Services Team.
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