Located in the heart of the community of Washington Heights in Northern Manhattan is a 705-bed rehabilitation and nursing care facility with a mission to provide quality care through diverse programs and services designed to support health and independence to individuals needing short-stay or long term inpatient care.

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services to diverse populations. We foster collaboration, celebrate achievements, and promote diversity, equity, and inclusion. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

The Patient Relations Representative plays an integral role in improving the experience of residents and family/representatives. The Patient Representative serves as an advocate to assist with resolving ethical concerns and escalate issues that may occur.  It is the duty of the Patient Representative to ensure that residents receive quality care in order to achieve maximum resident satisfaction.

• High School Diploma or equivalent, required; associate degree or bachelor's degree preferred
• Prior experience working within a healthcare environment, and customer service experience and Long-Term Care preferred
• Excellent verbal and written communication skills; use of various computer programs including Microsoft Word, Excel, Power Point