Job Locations US-NY-New York
Req #
2644
Agency
MJHS
Status
Regular Full-Time
Location : Postal Code
10041
Category
Information Technology
Office or Field
Hybrid

Overview

Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services to diverse populations. We foster collaboration, celebrate achievements, and promote diversity, equity, and inclusion. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.


Benefits include:

  • Tuition Reimbursement for all full and part-time staff
  • Generous paid time off, including your birthday!
  • Affordable and comprehensive medical, dental and vision coverage for employee and family members
  • Two retirement plans! 403(b) AND Employer Paid Pension
  • Flexible spending
  • And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities

MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers.

Qualifications

  • High School Diploma
  • A+ Certification Required
  • 2 years of experience in the use and repair of PCs, laptops, printers, smartphones, and other computer peripherals
  • Use and installation of Microsoft Office 365 and Windows 10
  • Experience with remote desktop software
  • Knowledge of Outlook
  • Expert understanding of computer networking principals to troubleshoot issues
  • Ability to prioritize functions and tasks performed within the department in order to meet deadlines
  • Strong customer service skills
  • Excellent verbal and written communication skills

 

Min

USD $55,733.90/Yr.

Max

USD $69,667.37/Yr.

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